What is the best idea how to learn? In fact, students learn much better from real life lessons rather than basic principles of the theory. Do you agree with this? As a student, you know yourself well.
Case studies are often used by professionals in various areas to gain a better understanding of different situations they may encounter. For example, call center agents are given case studies regarding possible scenarios they may come across during the conversation with clients. This will give them the full understanding about what they should do if they experience the same situations. Continue reading